Help & Support

Rent Protection

How to Request a Policy Renewal

A policy renewal is when you would like to continue an existing policy that you have already taken out with Goodlord. To process this on the app, please follow these steps: 1. On the homepage of your platform,...

How to Request a Policy Transfer

Rent Protection Transfers are for policies held with another insurer that you wish to renew through Goodlord. This will allow you to keep all tenancies and insurance policies on Goodlord. You can also use this ...

How to Request a New Rent Protection Policy

If you would like to request a rent protection policy for a tenancy, this article will demonstrate how this can be done for both new and existing tenancies. There are two different methods in which to req...

Rent Protection Criteria

RPI Criteria Policymaker must own or be responsible for the property insured under this property Property must be used entirely for residential purposes by tenant(s) and be located within th...


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