Setting Up Goodlord Referencing
If you would like to set up referencing with Goodlord for your tenancy, this article will guide you through the process of ensuring references are requested and assessed by Goodlord referencing gurus. Please cl...
Referencing
Is an Applicant being referenced by Goodlord?
If you are unsure whether a Tenant or Guarantor is being referenced by Goodlord, you can this on your platform! Content: Checking if a Tenant is being Referenced by Goodlord Checking if a Guarantor is ...
Goodlord Referencing was Off: How to Push Details to Goodlord Referencing
If Goodlord Referencing has not been selected for a particular applicant or tenancy but you do want Goodlord to reference them, don't panic! This article will show you how to “push” referencing details to our R...
How Can I Skip the Entire Referencing Process?
If you wish to put a tenant through the Goodlord system but don’t want them to submit references, this article will show you how to bypass referencing by skipping tenant references. To bypass the referenc...
How to Request a Guarantor
This article will show you how to set a tenant to require a guarantor at different stages in the tenancy process! Content: Requiring a Guarantor when adding a Tenant Requesting a Guarantor at ...
Deleting a Guarantor
This article will show you how to delete a guarantor from a Tenant's application if you discover that they no longer require one or want to request they submit an alternative guarantor! Contents: Deletin...
I need to request the same Guarantor for more than one Applicant. What do I do?
If the same guarantor was supplied by multiple tenants, this article will outline steps the chosen guarantor needs to take in order to supply information for all relevant tenants. In order to request a gua...
I need to create a new tenancy but not all of my tenants need to be referenced. How do I set this up?
If you wish to put a tenant through the Goodlord system but don’t want them to submit references, this article will show you how to bypass referencing by setting the tenant to renewing. To bypass the refe...
How to Request an Alternative Guarantor
If the outcome of a Guarantor's references has recommended an Alternative Guarantor is required, this article will show you how to request an Alternative Guarantor for the tenant. Requesting an alternative Gu...
I confirmed references, but need to request a guarantor. The button is no longer there. How can I do it?
If there is a need to request a Guarantor or an Alternative Guarantor but the references are already at the stage “Confirmed” then this locks out the button “Referencing Actions” which allows you to request thi...